Cancelation Policy

Cancellation Policy

We understand that plans can change. You may request to cancel your order before it has been processed or shipped.

Order Cancellation

To request a cancellation, please contact us as soon as possible at [your customer service email] and include:

Your full name
Order number
Email address used for the order
Reason for cancellation

We will do our best to cancel your order before fulfillment begins. However, submitting a cancellation request does not guarantee that the order can be cancelled.

Orders Already Processed or Shipped

Once an order has been processed, packed, or handed over to the shipping carrier, it can no longer be cancelled.

After receiving the order, you may request a return in accordance with our Return and Refund Policy. Return shipping costs may apply.

Please do not refuse delivery without contacting us first. Refused or unclaimed packages may be subject to return shipping fees and other related charges.

Order Changes

Requests to change the shipping address, product, size, color, or quantity must be submitted before the order is processed.

We cannot guarantee that changes can be made after an order has been placed. Once the order has shipped, the shipping address cannot be changed.

Refunds for Cancelled Orders

Approved cancellations will be refunded to the original payment method.

Please allow 5–10 business days for the refund to appear in your account. Processing times may vary depending on your bank, card issuer, or payment provider.

Original payment processing fees, currency conversion fees, or other non-refundable charges may be deducted where permitted by law.